Privacy Policy for TruAdditions

Effective Date: April 11, 2025

TruAdditions ("we," "our," or "us") values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you visit and interact with our website www.truadditions.com.

1. Information We Collect

We collect various types of information to provide and improve our services. This includes:

  • Personal Identification Information: When you fill out a contact form, request a quote, or schedule a consultation, we may collect personal details such as:
    • Name
    • Email address
    • Phone number
    • Physical address (home address)
  • Non-Personal Identification Information: We may collect non-personally identifiable information such as your IP address, browser type, device type, and usage data via cookies and tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to inquiries: We may use your contact details to respond to your requests for quotes, consultations, and customer support.
  • To improve our services: Your information helps us better understand customer needs, allowing us to improve our website and services.
  • To send marketing communications: If you've opted into receiving marketing communications, we may send you email newsletters, promotional offers, and updates regarding our services. You can opt-out of marketing emails at any time by following the unsubscribe link in those emails. We will only send emails to individuals who have explicitly provided consent to receive them.
  • To process transactions: If you engage in transactions for services, we use your information to facilitate those transactions and provide customer service.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. Cookies help us:

  • Understand your preferences
  • Track website usage
  • Improve the content and layout of our site

By using our website, you consent to the use of cookies. You can manage your cookie preferences through your browser settings.

We also use Google Analytics to track website usage and improve our services. Google Analytics collects information such as your IP address, browser type, and pages you visit. This data helps us analyze trends and enhance user experience. Google Analytics may place cookies on your device to collect this information. You can learn more about how Google uses data from your use of our site here.

You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with trusted third parties in the following situations:

  • Service providers: We work with trusted third parties who assist in operating our website and providing services (e.g., payment processors, marketing services). These third parties are obligated to keep your data confidential and comply with privacy laws.
  • Legal requirements: We may disclose your information if required by law or in response to a legal process, such as a court order or subpoena.

5. Data Security

We take the protection of your personal information seriously and implement reasonable safeguards to protect it. These safeguards include encryption, secure servers, and restricted access to sensitive information. However, please note that no method of electronic transmission or storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access your data: You can request access to the personal data we have about you.
  • Request corrections or updates: You may ask us to correct or update your personal data if it is inaccurate or incomplete.
  • Request deletion: You have the right to request that we delete your personal information, subject to certain conditions (e.g., compliance with legal obligations).
  • Opt-out of marketing communications: If you no longer wish to receive marketing emails from us, you can opt-out by following the unsubscribe link in our emails.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing them with your personal information.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. We will post the updated policy on this page with the revised "Effective Date." Please check this page periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

TruAdditions
Email: [email protected]
Phone: (714) 608-6691
Address: 630 Glassell St, Suite 201, Orange, CA 92866